Tuesday, January 27, 2009

Response from Leapster

As I posted yesterday Rosty's Leapster was fried when he got sick and threw up all over it. I emailed Leapster told them the situation and asked if they had a reconditioning program. This was their response:

Response (Cheryl N.)
01/26/2009 03:31 PM
This LeapFrog® product is warranted only to the original purchaser for a period of three months from the original purchase date, under normal use and service, against defective workmanship and material. This warranty is void if the product has been damaged by accident or unreasonable use, immersion in water, neglect, abuse, battery leakage or improper installation, improper service, or other causes not arising out of defects in workmanship or materials of the product. However for the inconvenience we are offering you a 10% off any item from our website. Thanks
It was a nice gesture. I checked their on-line price & it was the same as Wal-Mart but I would still have to pay shipping cost and wait for it to get here so I guess getting it from Wal-Mart was the way to go.

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